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Dissonance in Administrative Leadership Change

Faced with an extremely charismatic and popular predecessor, Dr. Emma Encarnacion – by most accounts a heretofore successful leader on the fast track — embarked on a mission to institute change at the College of St. John — Roxas. This case study is a look at what went wrong, and why. Read this case study on Organization and Management at Kaizen — continuous improvement through small changes.

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